Why?

Why is that when you need something the most, it's "unavailable"??? I have had the worst internet problems this weekend....and it's still on the fritz! Of course, you call Tech Support and what do you get.....someone who can't speak English! I couldn't understand over half of what was said, then they get all grouchy when you ask to speak to a different agent! AHHH!!! I was really needing to catch up on some emails and bills. I guess I will just have to tough it out a few more days....I am surprised I stayed connected long enough to vent! LOL